Vinted Users Express Frustration Over Sizing Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The popular resale platform has updated its sizing categories for women's and children's clothes without notifying all users about the change.
Digital Channels Backlash
Countless users and merchants are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and manually change the size if necessary, which has left users frustrated.
Sizing System Modifications
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
